About this document
This privacy information relates to the Frostervyn website at frostervyn.com and to the information-organisation service operated by Frostervyn Systems Ltd, Suite 4, Aldgate House, 33 Aldgate High Street, London, EC3N 1DL. The purpose of this document is to explain in plain terms what information may be collected through this site, how it may be used, and what choices are available to users.
This document does not constitute legal advice. Operators of the service should seek independent guidance on applicable privacy obligations relevant to their jurisdiction and sector. Where details about specific practices have not been independently verified, this document uses general language rather than asserting confirmed facts.
Information collected through this website
Enquiry form submissions
When a user completes and sends the enquiry form on this website, the form uses a mailto action that opens the user's own email client. The content of the form fields is transferred into a draft email addressed to [email protected]. No information entered into the form is transmitted directly to Frostervyn Systems Ltd by the website itself; the transmission occurs only when the user sends the email from their email client.
Information contained in an enquiry email may include the user's name, email address, the type of request selected, and any message content the user has written. This information is used by the support team to respond to the enquiry. It is not used for marketing or shared with third parties for their own purposes without the user's knowledge.
Website usage information
This website is a static set of HTML files. It does not include embedded analytics scripts, tracking pixels, or third-party measurement tools as part of its generated code. Whether information is collected about visits to this site depends on the server environment in which it is hosted. Users wishing to understand what server-level logs may be recorded should contact the operator at [email protected].
Cookies
The pages on this website do not set cookies through JavaScript or server-side mechanisms included in the page code. Browser or server environments may store information independently of this website's code. No consent banners have been implemented because no deliberate cookie-setting behaviour has been included in the site's code.
How enquiry information is handled
Emails received in response to the enquiry form are read by members of the Frostervyn support team. Information from those emails is used to assess the enquiry and prepare a response. Records of enquiries may be retained in the team's email system for a period necessary to manage the correspondence and any subsequent relationship with the enquirer.
The operator reserves the right to review these practices and will update this document if material changes are made.
Third-party services
This website does not load external scripts, fonts, stylesheets, or images from third-party servers. All assets referenced by the site are stored locally. This means that browsing the site does not, as a result of the site's own code, cause information to be transmitted to external services. Hosting provider infrastructure is separate from this consideration.
User rights
Users who have submitted information to Frostervyn Systems Ltd through an enquiry email and wish to ask about how that information is held, or to request its deletion, may contact the team at [email protected]. The team will respond to reasonable requests in a timely manner. Specific rights available to users under applicable law depend on the jurisdiction in which they are located and the nature of the information involved.
Changes to this document
Frostervyn Systems Ltd may update this privacy information from time to time. The current version is the one available at this address. Users are encouraged to review this page periodically if they have questions about privacy practices.
Contact
Questions relating to the information in this document may be directed to:
- Frostervyn Systems Ltd
- Suite 4, Aldgate House, 33 Aldgate High Street, London, EC3N 1DL
- [email protected]
- +44 20 7946 0318